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Dielectric's Partnership Success and Lawo Platform Updates
In episode 381 of the RedTech Daily Podcast, Marguerite Clark provides insights into recent advancements in the radio broadcast and digital audio sectors. The episode begins with a warm welcome and an introduction, setting the tone for the day's topics. Marguerite then explores Dielectric's successful partnerships and highlights recent updates to Lawo's platforms, showcasing their impact on the industry. The discussion underscores the significance of collaboration and technological innovation in driving progress. The episode concludes with a brief sign-off, ensuring listeners remain connected and informed about the evolving landscape of radio and digital audio.
Key Points
- Dielectric's partnership with SCMS has led to a significant increase in frequency modulation antenna sales, surpassing 100 units for the first time in 24 years.
- Lawo has revamped its customer support portal, requiring all support tickets to be created online starting January first to enhance service efficiency.
- The new features in Lawo's service management system will allow for streamlined support workflows, including easier sharing of ticket information and the ability to add or remove engineers from tickets.
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Transcript
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